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FAQs

How do I trade?

Basically, you open a buy order if you expect the price to go up and open a sell order when you expect the price to go down. That means that you buy a certain amount at a lower price now, in order to sell it back at a higher price later and gain profit from the price difference and vice versa.

How do I predict whether the price is going to rise or fall?

As a beginner you can simply track the general direction of the price on the chart and open buy orders when it goes up and sell orders when it goes down. This may not guarantee you profit in all cases, however it is a good start for developing your strategy.If you have little to no experience yet, it would be advisable to avoid trading during major news releases since the market tends to be highly volatile. Two more advanced methods of price prediction are technical analysis and fundamental analysis. Basic risk management techniques may also prove beneficial in reducing losses.

How do I make a profit?

There are many strategies that allow you to profit from currency price fluctuations, for example scalping, martingale, hedging, news trading and many others.Alternatively, you can use automated trading software that can help you in making trading decisions or even open and close positions for you.

How do I close an order?

Your order profits fluctuate depending on the current market price until you close it. If you feel like you’ve gained substantial profit, open “Trade” tab in your cTrader, find the open position, right click it and select “Close order” from the context menu.

How does 31FX make money? Why 31FX needs profitable traders?

31FX receives a commission from its liquidity providers for each transaction.We receive our liquidity from a wide range of liquidity providers around the world. Our system is designed to offer the best aggregated prices of our liquidity providers direct to our clients. When you open a new order, you get the best available bid (or ask) price which is available from our liquidity providers with our commission already included in the spread you see on the trading platform. Therefore we are interested in you trading more, and staying with us as our client. Therefore it’s in our interest that your trading is as profitable as possible.

Can liquidity providers see my orders?

No, they can’t. From their point of view they see only one customer, that is, 31FX. You remain anonymous to them in all cases.

Are my funds safe? Do you offer segregated accounts?

In accordance with international regulation standards, 31FX uses separate accounts to keep protected customers’ funds segregated from the company’s balance sheets. This keeps your funds secure and untouched.

Do you charge any fees for deposits and withdrawals?

31FX does not charge its clients any fees. However, please be aware that some fees can occur.

What is the maximum amount for withdrawals/ deposits?

31FX does not limit the amount you can withdraw or deposit into your account. The deposit amount is unlimited, and the withdrawal amount should not exceed free margin.

Can I deposit/withdraw several times a day?

31FX does not limit the number of deposits and withdrawal requests per day. All requests are processed within 1-3 hours during working hours of our Financial Department (Monday-Friday 06:00-15:00 EET), otherwise the request will be processed the next business day. However, it is advised to deposit and withdraw all of the funds in one request to avoid unnecessary delays in processing.